Itiscertainlyagiventhatmostpeoplehavejobsorcareersthatcontributetosomelevelofstressin介念theirlife.Ithasbeendiscovered,recently,thatmanypeoplehaveahigherthannormalamountofstressintheirplaceofemploymentduetotechno逐殖较据众外logyrelatedissues.Withtechnolo乡候弦大gyboomingmany育止companiesarejumpingonthebandwagonandincorporatingnewandhightechprogramstoimprovethequal分晚至坚亚程女给刚ityandproductivityoftheirbusiness否把止径级热.Unfortunatelymanyofthesecompaniesareimplementingthesenewpr受执质轮校说ogramswithoutgivingthenecessaryto应区某轮责独百间olstheiremployeesneedtomakethenewprogramsworkeffectively.Thishascausedagreatde迫型粉没alofstressintheworkplaceforallpartiesincludingupperlevelmanagement,lowerl两社错衣放顾较延先停标evelmanagement,employeesandtheITdepartment.
InastudyconductedbyAthabascaUniversityinAlbert妈斗aCanadaconcludedthat"only20%ofrespondentsbelievedthatIThasnotincreasedthestresslevelsofemployeesandonly27%thoughtthattheirorganizationmanagestheintroductionofchangebroughtaboutbyITverywell"(Robinson,Irving&Carr,2001,p.45).Thesenumbersarestaggeringsimplybecauseimplementingnewtechnologiesintheworkplaceareusuallyintendedtodecreasetheworkloadandstressoftheemployees,notincreaseit.Themostapparentproblemthatemployeeshavewithnewtechnologyisthattheyfeeltheirjobscouldhavebeenperformedbettertheoldway,whichwasusuallymanually.
Thefirst为了显敌笑列实issuethatleadstoemployeestressusuallystemsfromtheverybeginningofthechange,thebuildingoftheprogram.N尔志九源ormallyITspecialist次放够利小类sarejustthat,specialists,andareverycompetentinperformingtheirjobduties,buteveryonehasabadidea,oranideathathasnotbeencarefullythoug织片训九紧肥脸连训化htthrough,everyonceinawhile.Itisafactthattheseprogramsarenotalwaysthoughtoutproperlyandareinsufficientfromtheverybeginning.Thenwhenbadtraining,pooraccesstotechnicalsupportandtheinabilitytogeterrorsfixedinatimelymannerarefactoredin,itcanbearecipefordisaster.
Theincreaseofworkplacestresshascausedmanynegativeconsequencesinorganizationstoday.Inanarticlewrittenin2003,astudybytheUK'sHealthandSafetyExecutiveestimatesthat"workrelatedstressaccountsformorethanathirdofallnewincidentsofillhealth,andthatintheUKnearlythirteenmillionworkingdayswerelosttostress,depression,andanxietyin2004-5"(Teed,2006,p.4).
Therearemanythingsthatanorganizationcandotorelievestressonits'employeesincludingadequatetrainingofemployeesonnewsystems,programstomonitorandpreventITissues,andemployeestressrelievingprograms.Thelargestcontributortostresswhennewprogramsareimplementedislackoftrainingforemployees.Trainingwouldseemlikeanobviousstepintheprocess,yetitissometimesoverlooked.
Inadequatetrainingisnotusuallydoneintentionallybyuppermanagement,yetitissomethingthathappensentirelytoooften.Employeesfeelcomfortablewhentheyfeeltheyknowtheirjobdutieswell.Whenanewwayofdoingthejobisintroduced,employeeswillimmediatelygoonthedefensivebecausetheynowfeellostinaworldtheyusedtoknowsowell.Theresistancetochangeisonlymagnifiedwhentheemployeesaredealingwithanewsystemthatisnotwellsuitedfortheirjoboronethathasnotbeencarefullythoughtoutandtested.
Oncetheemployeeisabletoadjusttothenewsystemitisimportantforanorganizationtohavesystemssetinplacethatcanmonitortheperformanceofthetechnology.Thesesystemsshouldbeabletoidentifyandfixapotentialproblembeforetheproblemeverreachestheemployee.Iftheemployeebeginstoencountertheseproblemstheywilllosefaithinthetechnologyandbecomeresistantonceagain.TheITdepartmentmustalsoplayalargeroleinthemaintenanceofthesystem.Ifaproblemarisestheymustbeonhandtofixproblemsinatimelymanner.
Lastly,agreatwaytolowerstressduetothesenewtechnologyimplementations,isgivingtheemployeesstressrelievingprograms.Forexample,acounselorcouldbeavailableifanemployeefeelsoverwhelmedandreadytogiveup.
Anotherstressrelievingoptionforemployeescanbeemployeemeetingstodiscussissuesthattheyhavewiththenewtechnology.Theemployeesaretheonesthatareonthefrontlineandthemostvaluableinputwillcomefromthem.Theywillbeusingthesystemeverydayandcanweedoutdislikesofthesystemandareastheywouldliketochange.Iftheemployeefeelsthathisorherissuesareheardandarebeingdealtwith,itwillreducetheamountofstresstheemployeehas.
Technologyadvancesareagrowingtrendinmanyorganizationsand,forthemostpart,theyarebeneficialtotheorganizationsproductivityandsuccess.Stresscomesalongwiththeseadvancesthough,butifanorganizationiswillingtoputintheworktomakethetransitionascomfortableandseamlessaspossible,itcanlowertheamountofstressfortheemployeesaffected.
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